Cancellations and Refund Policy

Last Updated: ● November 12th, 2019

Auto-Renewal Policy

 

Both the Monthly and Annual Memberships are set to auto-renew until the user cancels their subscription - Cancellations requests can be sent to coregcommunity@self-reg.ca

 

Monthly Subscriptions

 

Payments-

This membership will charge the credit card on file each month in the amount of $4.99 (CAD). An auto-renewal policy in place means that the payments are set to recur each month from the initial date of purchase until the user cancels their subscription. 

 

Cancellations -

Cancellations can be submitted via email to coregcommunity@self-reg.ca with the subject line "Cancellation". When a cancellation is processed the user will continue to receive the benefits of their subscription until the end of the billing cycle. The user will not receive a refund of any portion of the subscription fees paid for the current or prior billing periods.

 

Refunds-

Monthly subscriptions are non-refundable. The user will not receive a refund of any portion of the subscription fees paid for the current or prior billing periods.


 

Annual Subscriptions

 

Payments-

This membership will charge the credit card on file annually in the amount of $54.99 (CAD). An auto-renewal policy in place means that the payments are set to recur each year from the initial date of purchase until the user cancels their subscription. 

 

Cancellations -

Cancellations can be submitted via email to coregcommunity@self-reg.ca with the subject line "Cancellation". When a cancellation is processed the user will continue to receive the benefits of their subscription until the end of the billing cycle (one year from the initial date of purchase). 

 

Refunds-

Users will have 30 days from the initial date of purchase of the annual membership to submit a "Cancellation and Refund" request by email at: coregcommunity@self-reg.ca

After these 30 days the user will not receive a refund of any portion of the subscription fees paid for the current billing period.

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